Privacy Policy

Last updated: July 17, 2026

HubsteriaCare PRO ("we," "our," or "us") provides assisted living software for medication administration, clinical documentation, and facility operations. This policy describes how we handle information when you visit https://hubsteriacarepro.com or use our platform.

Information we collect

• Account information such as name, email, and organization affiliation.
• Clinical and operational data entered by authorized users on behalf of residents and facilities.
• Technical logs such as device type, browser, IP address, and usage diagnostics for security and reliability.

How we use information

• Provide, secure, and improve the HubsteriaCare PRO platform.
• Authenticate users, enforce role-based access, and maintain audit trails.
• Respond to support requests and comply with legal obligations.

Protected health information

Where HubsteriaCare PRO is used to document resident care, customers act as covered entities or business associates under applicable healthcare privacy laws. We implement administrative, technical, and physical safeguards including tenant isolation, encryption in transit, access controls, and immutable audit logging.

Data retention

We retain account and clinical records according to customer agreements, regulatory requirements, and operational needs. Demo environments may reset on a scheduled basis.

Contact

Questions about this policy: hello@hubsteriacare.app